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Ways of Working

Taking Our Quarterly Debriefs Agency-Wide

BL&T

BL&T No. 170: Project Constraints Team Practice in 3-2-1 Growth Practice

BL&T

BL&T No. 156: Revisiting Client Performance Dashboards

BL&T

BL&T No. 131: Practicing Email Communication as a Team

BL&T

All Is Good ...Or Not?

Notes

Why We Started Recording New Business Calls

Notes

Creating Consistency from Project Scoping through Implementation

Notes

Evolving Quarterly Team Leads Debrief Session

Notes

Rethinking QA (Quality Assurance)

Notes

The Benefits of Pre-Sending Deliverables

Notes

Exploring Website Audits & Website Strategy Presentations

Notes

Website Audit Follow-Up Meeting

Notes

Project Debriefs As An Agency Ritual

Essays

Integrating URL Crawls Pre-SOW

Notes

Embedding Requirements into Our Process

Notes

Running Quarterly Debriefs Across the Team

Essays

Learning Through Client Challenges

Notes

Client Feedback & Executive Sponsors

Notes

Pizza Tracker, Project Tracker

Notes

Collaborative Proposals

Notes

Website Audit vs. Redesign: Bridging the Gap

Notes

Branding the Development Process

Notes

Managing "Last Minute" Requests on Retainers

Notes

Ask. Listen. Gut Check.

Notes

The Power of Email

Notes

Unpacking Baggage With New Experiences

Notes

BL&T No. 063: Strengthening Collaboration Through Over-Communication

BL&T

Curiosity First

Notes

Feedback Feedback Feedback

Notes

Pop-Pop & Traffic Lights

Notes

"I Flagged It"

Notes

Lost in Discovery

Notes

Anxiety & Complaints

Notes

Weight of Words

Notes

Houses, Websites, and the Creative Process

Notes

Welcoming Disagreements

Notes

Changing Perspective

Notes

The Discomfort of Assumptions

Notes

BL&T No. 034: Building Client Trust With Honesty

BL&T

Text Me When You're Home

Notes

BL&T No. 031: Surfacing Context for Stronger Collaboration

BL&T

Exploring Autonomy

Notes

Just People

Notes

We All Want the Same Thing

Notes

Feeling Dismissed

Notes

Lead from the Heart

Notes

Team Leadership & Collaboration (TLC)

Notes

The Second Meeting, First

Notes

Feedback Without Personal Context

Notes

Building Teams with TLC: A Framework

Essays

Team Context Questions

Notes

Creative Alignment

Notes

When I Can't Find the Words

Notes

The One

Notes

Feedback Cards

Notes

Shared Notes

Notes

Hello Neighbor

Notes

BL&T No. 025: Practicing Vulnerability

BL&T

BL&T No. 024: Defining Ownership for Team Success

BL&T

BL&T No. 023: Thinking Alone to Think Better Together

BL&T

BL&T No. 014: Understanding Feedback Before Acting on Feedback

BL&T

BL&T No. 010: Deconstructing Praise

BL&T

BL&T No. 006: Making Ideas Accessible

BL&T

Useless Things That Look Pretty

Essays

A Workshop for Practicing Design Communication

Essays

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