Agency Leadership

A CRO Mindset to Commerce Care

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Running Our Own Race

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The Rituals Driving Communication at Barrel

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Friday Emails: Keeping the Team Aligned with Real-Time Updates

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Balancing Real Experience with Training for New Hires

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Taking Our Quarterly Debriefs Agency-Wide

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The Cost of Moving Fast Without A Plan

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Creating Transformative Change Through Small Actions

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A Framework for Building Strategy

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Ramit Sethi's 'Rich Life' & the Power of Dr. Benjamin Hardy's 1-Page Reports

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The 3 Leadership Traps from "Hope Is Not A Method"

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End of An Era—Barrel Partners Book Club

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BL&T No. 198: Shopify Editions, Sales, & Culture

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BL&T No. 197: Leading Our Weekly Pulse Meeting for the First Time

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BL&T No. 193: Hope Is Not A Strategy

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BL&T No. 191: Taking Steps Away from Hourly Engagements

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BL&T No. 190: Should this be a meeting?

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BL&T No. 189: Weighing Upfront Investments in Potential Client Engagements

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BL&T No. 188: Training Is Not A Silver Bullet

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BL&T No. 187: The Importance of Capturing Vision for Delegation (& Dan Sullivan's 'Impact Filter')

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BL&T No. 186: Slow Now, Fast Later Isn't Always the Way

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BL&T No. 185: Navigating Client Changes & Shuffling

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BL&T No. 184: Thinking On Standards

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BL&T No. 182: Design & Meaningful Client Engagements

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BL&T No. 179: Downsizing to Discovery: Reflecting on Barrel through Insights from 'Same As Ever'

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BL&T No. 176: Reflecting on the Barrel Website Redesign Process

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BL&T No. 172: New Business As An Agency-Wide Initiative

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BL&T No. 169: Navigating the Client Decision-Making Process

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BL&T No. 164: Hosting Our Second Annual Barrel Retreat

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BL&T No. 159: Shreyas Doshi's 3 Levels of Project Collaboration

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BL&T No. 153: Understanding Secondary Client Stakeholders

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BL&T No. 146: Tech Partnerships Progress

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BL&T No. 144: Applying Our Services for Unique Client Use Cases

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BL&T No. 142: Client Considerations When Selecting An Agency

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BL&T No. 141: Planting the Bulbs of New Business

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BL&T No. 139: The Tale of Five Roofers

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BL&T No. 136: Barrel Holdings Q1 Session Recap

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BL&T No. 135: Mapping New Business Targets

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Experimenting with Proposals

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BL&T No. 132: Leading With Client References In New Business

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BL&T No. 127: Red Flags in Qualifying Employees & Clients

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BL&T No. 126: Narrowing Our E-Commerce Stack & Partnerships

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BL&T No. 124: Rethinking Skip-Level Meetings

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BL&T No. 120: Role-Playing for Team Growth

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BL&T No. 119: Putting in the Work

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BL&T No. 118: How to Speed Date (with Prospective Clients)

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BL&T No. 116: On My Mind Last Week

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BL&T No. 115: Trading Expectations for Agreements

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2023 Account Planning

Notes

Timelines for Monthly Initiatives

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BL&T No. 112: First SoDA Global Member Meeting Takeaways

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BL&T No. 111: First Barrel Team Retreat Takeaways

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BL&T No. 107: The Long Game of Recruitment

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Podcasts & New Business

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Mental Checklist: Guiding Behaviors for Client Calls

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BL&T No. 099: Trading Goals for Rituals Through the "Be Do Have" Framework

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Learning from Client and Employee Turnover

Essays

BL&T No. 095: Ideas on Feedback

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Customer Comment Cards for Clients

Notes

Recording Client Calls

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BL&T No. 092: Services or Skills?

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Weekly Accounts Review System

Essays

Why to Give Every Retainer Contract an End Date

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SOW (Scope of Work) as SOP (Standard Operating Procedure)

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Evolution of Client Services: Account Management vs. Project Management

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New Biz Proposals: Are We Putting Our Best Foot Forward?

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Client Services in Business Development

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Noticing the Gap Between Leadership & the Executing Team

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3-2-1 Growth 2.0

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Dog or Human: Lead with Your Desired Energy

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Project Org Charts

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BL&T No. 079: Ending Strength Sundays, Last-Minute Requests, & Gut Checks

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BL&T No. 078: Leveraging the Power of Email & Acting Natural

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Act Natural

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BL&T No. 077: Facing Tough Decisions

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BL&T No. 076: Mantras & Mindsets, Teaching Business, Unifying Slack Channels

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BL&T No. 075: Getting Real In Interviews, Weekly Account Check-Ins

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BL&T No. 074: Getting Ahead of Client Challenges, Vendor-First, No Black Boxes

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BL&T No. 073: Endpoints & Progress, Defining Priorities, Team Utilization

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BL&T No. 072: Service Specs, Notion Proposals, Rethinking Project Kickoffs

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BL&T No. 071: Crisis Mode, Success Mentality

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BL&T No. 068: Client Services Foundations, Tough Convos, Taking Action

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BL&T No. 067: Systems, Building Client Trust, Changing Priorities

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Motorcycling & Leadership: You Go Where You Look

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Motorcycling & Leadership: Accountability

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BL&T No. 064: Motorcycling & Leadership (A Series)

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BL&T No. 062: Jumping Back Into New Biz

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BL&T No. 060: Keeping The Client Experience "On PAR"

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Fostering Client Relationships With Executive Sponsors

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Why We Focus On Outcomes

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BL&T No. 057: Reconnecting With The Employee & Client Experience

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BL&T No. 056: Managing Setbacks With Barrel Maxims

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A Hard Lesson in Client Comms

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A Fling, Feedback, and the Future

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Clients

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Remote Meetings & Engagement

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BL&T No. 045: Saying “No” to Drive Growth

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Beyond Recognition

Notes

BL&T No. 044: Achieving Vision Through Structural Change

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BL&T No. 041: Rethinking Job Descriptions

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